Frequently Asked Questions

Got questions? We’ve got answers
How do I track my order?

After your order is submitted, we’ll keep you updated throughout production. If you have any questions about your order status, simply contact our support team with your order number.

We securely accept all major credit and debit cards through Stripe, including Visa, Mastercard, American Express, and Discover.

No shipping is required. SmartStyleScreen™ delivers your completed digital presentation boards and animations electronically, making our service available worldwide.

You can reach our support team through the Contact Us page or by email info@smartstylescreen.com. We typically respond within one business day.

Yes. We reproduce garment information directly from the customer order details you provide. Sizes, colors, garment descriptions, and product details are presented as submitted.

If production has not started, we’ll do our best to accommodate changes. Once production begins, modifications or cancellations may no longer be possible. Please contact us as soon as possible.

Always follow the care instructions provided on the garment’s manufacturer label. SmartStyleScreen™ displays product information but does not determine garment care requirements.

Yes. Orders are placed entirely online through our secure ordering system. Once completed, your finished presentation boards and animations are delivered digitally.

Yes. Subscribe to receive product updates, new features, promotions, and SmartStyleScreen™ news.

Simply click Start Your Order and follow the checkout process. Your account will be created during your first order, allowing you to manage future orders more easily.

SmartStyleScreen™ creates digital merchandising presentations using the garment information you provide. Inventory availability is managed by your boutique or supplier, so please verify stock before submitting your order.

Because all SmartStyleScreen™ products are delivered digitally, no shipping address is required. If you need to update your contact information or email address, simply contact our support team before delivery.